At Harmer Carry, we want you to be completely satisfied with your purchase. If your handbag doesn’t meet your expectations, we offer a straightforward return and exchange process within Pakistan.
1. Return Eligibility
- Items must be returned within 7 days of delivery.
- Handbags must be unused, in original condition, and with all tags and packaging intact.
- Personalized or customized items cannot be returned.
2. How to Initiate a Return
To start a return or exchange, please contact us:
Phone: +92 325 5093175
Email: harmercarry@gmail.com
Our customer support team will guide you through the process and provide instructions for returning your item.
3. Refunds and Exchanges
- Once your returned item is received and inspected, we will process your refund or exchange.
- Refunds will be issued via the original payment method within 7–10 business days.
- Exchanges are subject to product availability.
4. Shipping Costs
- Shipping fees are non-refundable.
- Return shipping within Pakistan is the responsibility of the customer unless the product is damaged or incorrect.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect handbag, please contact us immediately. We will arrange a replacement or refund at no extra cost.
Contact Us
For any questions about returns, exchanges, or refunds, reach out to us:
Phone: +92 325 5093175
Email: harmercarry@gmail.com
